Terms and Conditions for SPATHÉNÉE Wellness Program
Its performance shall be governed by the laws of the state of California, United States of America, without regard to its conflict of law provisions. You consent and submit to the exclusive jurisdiction of the state and federal courts located in the state of California, United States of America, in all questions and controversies arising out of your use of this site and this Agreement.
Receive one therapy; 60-minute Relaxation massage or 45-minute Acupuncture.
Receive one therapy; 90-minute Relaxation massage or 60-minute Relaxation massage & 30-minute Infrared Sauna.
Receive two therapies; 60-minute Relaxation Massage & 15-minute Chiro Evaluation & Treatment.
Starting The Program :
- No contract to sign. No annual fee. Your Monthly Wellnesss Program renews automatically each month. Payments are billed on the 22th of the month for the following month’s wellness credit which is available the first of each month if payment cleared.
- To start, we need to charge your credit card the first and last month payment. The Wellness credit for your final month will be released to you only if a 30 days cancellation notice is provided (Please see leaving the program for additional important information).
- The Wellness credits have no cash value, and will not be refunded for any reasons.
- Complimentary 30-minute Relaxation massage on your’s birth month.
- Complimentary : Add on Hot Stone & Back Heat Pack on every single visit.
- Additional Relaxation massage of the month is a 60-minute for $65 and a 90-minute for $95 or upgrade to do Deep tissue massage only $15 additional, with CASH PAYMENT ONLY.
- A 45-minute Acupuncture, you pay only $65, with CASH PAYMENT ONLY.
- A 30-minute Full Spectrum Infrared Sauna Session, you pay only $30, with CASH PAYMENT ONLY.
- Friends and Family receive a 15% discount on massage therapy (regular price) when visiting with a member.
- The wellness center has a 24 hour cancellation policy. If you need to cancel your appointment please do so 24 hours in advance or a monthly credit will be redeemed.
- Your monthly wellness program is non-transferable.
- Special MEMBER only gifts, events, and promotions.
- Take 10% off all retails.
- Miss a month, the treatment just rolls over up to 4 months.
Leaving The Program :
- Cancel Anytime. If 30 days notice is not given, final wellness credit is forfeited.
- You may cancel the program at any time with 30 days written notice. Please email notice of your cancellation to email@example.com. If you cancel, you will be ineligible to rejoin for a minimum period of a year (12 consecutive months). If you are a member more than 4 regular billing cycles, you may still use your wellness credits for qualified services for a period of up to one year, as each wellness credit expires one year from each of their original payment date.
- If you are a member for less than 4 regular billing cycles, you may only apply the dollar value of the credits toward any full priced service.
- Immediately upon cancellation, you will no longer have special pricing or discounts on other services.
- The Wellness Program is designed for you to use the credit each month. Wellness credits for services expire 2 years from the date they were billed.
- Should the wellness center relocate or close, the wellness center has no financial responsibility for any unused credits where the member did not use the credit the month it was accrued for.
- Rely only on information in these term and agreement. No person has been authorized to give any information or make any representation not contained in this membership plan, and if given or made, such information or representation must not be relied upon as having been authorized by the wellness. In the event of a conflict between the terms and conditions of the wellness membership, any verbal or written material, the Terms and Conditions shall govern.
- Joining the SPATHÉNÉE Wellness Program and continued monthly payment indicates full agreement to these terms and conditions. Terms and conditions may change without notice.
- Please contact us for any question you may have before signing up with this program
HOW CAN I SIGN UP A WELLNESS PROGRAM?
There are TWO easy ways to get started with our wellness program. You can stop in and have a front desk walk you through all the benefits or sign up by email to firstname.lastname@example.org. Choose the plan that best suits your needs. Purchase wellness program by entering your card credentials. Enjoy your treatment!!
CAN I USE MY WELLNESS PROGRAM IN COMBINATION WITH ANY OTHER PROMOTIONS OR COUPONS?
Because your wellness program are so special pricing, you cannot combine promotions or coupons with your monthly service options. We never combined promotions at SPATHÉNÉE unless otherwise stated on the promotion.
HOW AM I CHARGED EACH MONTH AND WHEN CAN I HAVE MY SERVICES?
Your Monthly Wellnesss Program renews automatically each month. Payments are billed on the 22th of the month for the following month’s wellness credit which is available the 1st (first) of each month if payment cleared.
Example if you sign up on the 5th of the January, you can use the wellness credit on your treatment right away and your payment will be billed on the 22nd of January again to post your new wellness credit available on the 1st of February.
CAN I UPGRADE MY WELLNESS PROGRAM?
Absolutely! At any time if you are interested in upgrading your wellness program, please contact the front desk when you make an appointment.
– Deep tissue massage only $15 (Cash Payment)
– Aromatherapy Enhancement only $15 (Cash Payment)
– SPATHÉNÉE Experience only $15 (Cash Payment
– Detox massage only $15 (Cash Payment)
– 30 minute relaxing massage only $30 (Cash Payment)
CAN I CANCEL MY WELLNESS PROGRAM?
Of course you can! We are here to make it easy for you to love yourself! Cancellation of wellness program requires 30 days written notice to be submitted in house or emailed to email@example.com. Read more information on “ Leaving the program”.